Privacy Policy
Last Updated: September 25, 2025
Privacy Commitment
At Ashvik Homoeo Clinic & Aesthetic, your trust is our priority. We're committed to protecting your personal and medical information with the highest standards of security and confidentiality.
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Information We Collect
We collect various types of information to provide you with the best possible care:
- Personal Information: Name, address, email, phone number, gender, date of birth, and emergency contact details.
- Health & Medical Information: Medical history, symptoms, diagnoses, treatment plans, prescriptions, test results, and other health-related data.
- Payment Information: Billing details, insurance information, transaction records, and payment preferences.
- Usage Information: Appointment history, website interactions, and communication preferences.
- Optional Information: Feedback, testimonials, or other information you choose to share with us.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our healthcare and aesthetic services
- Schedule and manage appointments, treatments, and follow-ups
- Process payments and handle insurance claims
- Send important health-related communications and reminders
- Personalize your experience and improve our services
- Comply with legal and regulatory requirements
- Conduct research and analysis to enhance patient care
- Prevent and detect fraud or other illegal activities
Information Sharing & Disclosure
We respect your privacy and do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: We will share your information when you give us explicit permission to do so.
- Service Providers: We may share information with trusted third parties who assist us in providing services (e.g., payment processors, IT services), all of whom are bound by confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, court order, or government regulations.
- Health & Safety: We may share information when necessary to protect the health and safety of our patients, staff, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement comprehensive security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Secure storage of physical and electronic records
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Employee training on privacy and data protection
While we implement these security measures, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights & Choices
You have certain rights regarding your personal information:
- Access: Request a copy of your personal and health records.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your information, subject to legal requirements.
- Restriction: Request limits on how we use your information.
- Objection: Object to certain uses of your information.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the information in the "Contact Us" section below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- Legal and regulatory requirements for medical record retention
- The nature of our relationship with you
- The purpose for which the information was collected
- Legal obligations to resolve disputes or enforce our agreements
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the updated policy on our website
- For significant changes, provide additional notice through email or other communication channels
We encourage you to review this policy periodically to stay informed about our information practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Ashvik Homoeo Clinic & Aesthetic
First Floor, B-448, B Block , Near Chandra Lok Mandir,
Anand Nagar Chouraha, Bahodapur,
Gwalior, Madhya Pradesh – 474012
Your Privacy Rights
If you have concerns about our privacy practices or wish to exercise your rights, you may also file a complaint with the relevant data protection authority in your jurisdiction.